Gina Kidd, Director
Gina Kidd, Quality & Risk Manager, BMI Healthcare
Ever since leaving school I knew I wanted to work in Health and Social Care, I always thought that would be in children’s services however it wasn’t until the final year at university that I discovered otherwise. My grandma who had been living with us for the last 3 years was admitted to a nursing home. She passed away after 3 months and although the care was satisfactory at times, there were many things that were not good enough.
I was 25 years old when I graduated from my Masters degree in social work and I landed my first job as a Registered Manager of a 67 bedded residential home in Chorley. Little did I know then about the challenges and enormity of the role.
Over the last 6 years I have been privileged to have experienced the pleasure of turning around 2 large care homes, the excitement of developing services at operational level and involvement in NHS/LA pilot schemes such as the Hospital Passport, Hydration Toolkit and Skin Tear Box.
My biggest challenge was undoubtedly supporting the management of a nursing home closure within an organisation I worked for. It was extremely sad but provided valuable experience which I was invited to present in London to NHS England with the CCG Lead Nurse in 2016.
I recently decided on a change of scenery and started a new position with BMI Healthcare Ltd as a Quality and Risk Manager. Working across two hospital sites as a member of SMT I lead on everything quality which similarly to a Registered Manager, means getting involved in just about anything!
In my experience the role of Registered Manager is underestimated and undervalued which is why my involvement with the LCA Registered Managers Network has been so important to me. Not only has it provided me with valuable support but I feel passionately about supporting other Registered Managers and the status of the role in a continually challenging sector.